Singapore Airlines to devalue rewards program by ~7% and more
After a couple of points flights in first class on their A380 between Australia and Europe, I’m a Singapore Airlines fan. To achieve that, I had to open a KrisFlyer account and transfer some miles over from Amex.
The Krisflyer program is also a partner with most of the standard credit card currencies – which makes it easy to move points into the program to redeem award fares.
The program has great availability at their discounted ‘Saver’ rate, and you can ‘waitlist’, with
Joining Singapore Airlines KrisFlyer is also the only way you can access some of their premium award space – especially First Suites.
Devaluation of Krisflyer Award Chart from 24 January 2019
So we get three weeks notice of the devaluation. These are presented as usual – as . . .
. . . a series of enhancements to improve your redemption experience.Krisflyer member email
Really? When will airline PR flacks treat Loyalty members as having a little intelligence?
Adjustments will be made to Award and Upgrade levels in First Class, Business Class and Premium Economy Class
Existing Economy Class Saver Award and Advantage Award levels, as well as Economy Class to Premium Economy Class upgrades, will remain unchangedKrisflyer member email
Present and future award charts
If you want to comb through the reward charts yourself – here are the current and proposed charts for Advantage Rewards (
The changes to redemption rates are around 7% – so they are not outrageous. There is not much upside though – except they are not changing the redemption rate for Star Alliance airlines or economy redemptions. The Krisflyer award chart last changed at the end of 2017 – so in the world of loyalty, this tinkering is not unexpected.
Some Australia to Singapore examples
Here are a couple of quick examples of how the reward redemptions (Saver Awards) have been devalued for flights between Australia and Singapore:
First and Suites: Sydney – Singapore, a small increase
- Before January 24 2019 = 80,000 (Zone 9)
- After January 24 2019 = 85,000 (Zone 9)
Business: Sydney – Singapore, it stays the same
- Before January 24 2019 = 58,000 (Zone 9)
- After January 24 2019 = 62,000 (Zone 9)
Some Singapore to London examples
Since a lot of us would be travelling through to Europe via Singapore, here are the old and new redemption rates for Singapore to London.
First and Suites: Singapore – London, a small increase
- Before January 24 2019 = 115,000 (Zone 11)
- After January 24 2019 = 125,000 (Zone 11)
Business: Singapore – London, a small increase
- Before January 24 2019 = 85,000 (Zone 11)
- After January 24 2019 = 92,000 (Zone 11)
Australia to New York via Singapore
And for those who want to take advantage of the longest flight – between Singapore and New York, by taking
Business: Sydney – Singapore – New York
- Before January 24, 2019 = 118,000 (Zone 13)
- After January 24, 2019 = 121,000 (Zone 13)
Due to popular demand, KrisFlyer Spontaneous Escapes will be made a permanent programme feature from February 2019. It offers significant discounts off regular redemption rates each month to selected destinations across the Singapore Airlines and SilkAir network, for travel the following month.
To commemorate the official launch of KrisFlyer Spontaneous Escapes, the February edition will offer never-before redemption deals to destinations in our network. Details will be made available on singaporeair.com/kfescapes on 15 February 2019.Krisflyer member email
Quick guide to changes
Some of these I have covered in detail above, but other are also worth a mention:
- Most (if not all) economy redemption rates remain the same
- Business and first class rates increase by about 7% in most markets from Australia
- Promised greater award availability
- Ability to upgrade from economy to business, even when a premium economy cabin exists on the flight
endof January 2019 – you will be able to view 7 dayavailability of awards
- Waitlisted redemptions will be confirmed or cancelled 14 days out from booking
- Spontaneous Breaks – last minute reward redemption discount program to be made permenant
If you are planning to redeem points for flights using
I’d better take my own advice – since I have my eye on a business class redemption from Sydney to New York!
Do you have any plans to redeem Krisflyer miles? What are your thoughts on these changes?