HEATHROW: Industrial action from 31 March to 9 April. Expect delays warns British Airways
If you travel through Heathrow in the next ten days, steel yourself for delays. British Airways has warned its passengers whose travels involve Heathrow to expect delays.
Security Staff strike
Security staff at the airport who are members of the Unite union are taking industrial action over pay. The dispute will largely affect the British Airways home, Terminal 5. According to The Guardian newspaper, BA has already cancelled over 300 flights during the Easter period due to the strike.
The Airport has also redirected some staff, including executives, to help out, as well as some third-party staff to help out. Heathrow was reporting that security was functioning well on Friday, the first day of the strike.
The number of security lanes in operation is expected to be reduced. BA is also closing its First Wing Lounge and reducing its Fast Track service. They warn passengers to expect delays getting through security. To help, they are rostering additional BA staff to support customers.
BA also requests that passengers do not arrive any earlier than 2 hours before a short-haul flight and 3 hours for long-haul. They also ask passengers to reduce the number of hand baggage items they have. Free check-in of hand luggage can also be done at airport check-in desks or self-service bag drops.
BA is also advising its passengers to make sure their contact – especially mobile numbers are up to date, which can be done via Manage your Booking on the BA website or app.
Heathrow and British Airways do not have the best reputation for dealing with crises very well, so I would also expect delays and inappropriate behaviour from delayed passengers. Time to take a deep breath and be polite! Delays happen for all sorts of reasons. No reason to lose it.