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Category: Loyalty

SkyTeam partner Flying Blue – offering 50% Bonus Miles

I belong to the Flying Blue airline points loyalty scheme. It started when I took a couple of European flights on Air France and KLM, and didn’t have anywhere to credit them. I don’t like letting points accumulate in the ether, so I joined the program. More recently, I have credited Garuda flights to the program. I only have entry level ‘Ivory’ status, so its only the 40,000 odd points I have that I need to worry about.  The scheme is mainly associated with Air France, KLM, and also includes Air Cailin – based in  Noumea, New Caledonia. However,...

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Air Asia launches BIG Freedom Flyer Program

Number of flights, not number of dollars Most airline loyalty programs now reward your spend rather than your miles. It used to be all about the miles – your points echoing the distance you had travelled. Miles used to represent your measure of loyalty. Now it’s money – how much you spend is what gets you points. The move to revenue based rewards, has resulted in an effective devaluation of some programs, especially those of us who work at least some of their travel around specials and price. The move to revenue based rewards, has resulted in an effective devaluation...

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Etihad removes Pyjamas

Forget the lie flat seats. Forget the Luxe Guide themed Amenity Kit. Forget the Residence. Etihad is removing my favourite amenity from their Business Class: Pyjamas! Reports from various sites confirm this, and any reference to Pyjamas has been removed from the Etihad website. It’s a simple thing, but there is something about changing out of your clothes, on board an aircraft, and changing into lounging clothes for the flight, and then changing back into your day clothes on arrival. Other than having a shower on the plane, or on arrival – wearing pajamas on board is one of my...

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Qantas has a good day. Record profit, Renovated lounge & Refreshed cabins

After no media releases for a couple of weeks, Qantas has released 3 on the same day. Nothing like a flood of good news on the day you announce second highest profit ever. Profit 2nd highest in Qantas history at $1,401 million before tax (down 8.6% on last year) 20.1% return on invested capital Bonus for non-executive staff of $55 million 7¢ per share dividend plus a buyback of up to $373 million Obviously, Qantas is putting the best spin on this result by using ‘underlying profit’. If you look at their net profit, it’s a reduction from last year...

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Virgin – Profit up, Frequent Flyer benefits down – or are they?

On Monday (Feb 29 2016) Virgin’s Velocity Frequent Flyer scheme announced some significant downgrades to the benefits to it’s members that will apply from June 1 2016. Points Expire after 2 years of non-activity This is no biggy for most regular flyers (hell, I’d qualify by just doing my yearly trip to Byron Bay at Xmas) – but is a bit of fine print that annoys the shit out of customers. It brings it into line with most schemes, where if you don’t have any activity, either earning or redeeming, then the points disappear. To me this seems petty,...

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