Saturday, 6 October 2012

Jetstar treats pilots nearly as badly as its customers

I am not sure that this is a good news story. Is it good to know that Qantas/Jetstar treats its pilots with nearly as much disdain as it does it's passenger?

Both Qantas and Jetstar are rolling out iPads to replace the tuckload of documents pilots currently have to drag onto an aeroplane.
The difference between the two carriers is however that Qantas pays for and issues the new tools, together with a bag of useful goodies,  while Jetstar requires its pilots to buy the iPads by the end of the month, then wait for three months for a refund, which hopefully won’t stretch out into something as long as many of its customers complain about waiting for fare refunds, and pay for the cost of insuring the company computer against theft, loss or damage, helpfully suggesting that they include this in their own household contents policies.
I'm not sure I want a pissed off pilot flying any plane I'm on. Another reason to never fly Jetstar as far as I'm concerned.

Source: Plane Talking

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