Sunday, 18 September 2011

Sofitel Brisbane doesn' take bookings on the phone on a Sunday

Would you believe it.

The Sofitel Brisbane won't take phone booking enquiries on a Sunday. They ask you to ring back between 7am and 7pm on Monday! Or, they will get the front desk to call you back "When they are not busy" to quote the phone answer at the hotel.

Unbelievable! Sure gives you the impression that you are going to be a treasured guest and be staying at a place where service is their top priority!

And what is really weird, is that as part of Accor Hotels, they do have a 24 hour international booking number which you can ring.  Mind you - you have to search for it a bit on the Accor website, and there are different numbers for different countries.

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